Prioritize and manage orders efficiently to meet established timelines and ensure timely fulfillment.
Assemble and prepare shipments, including invoices, certificates of origin, and other shipping documents, coordinating with carriers as needed.
Monitor inventory, report discrepancies, and assist with inventory control.
Work with Account Manager, Tech Services, brokers, and customer to ensure compliance and timely delivery.
Maintain and update spreadsheets and records related to country-specific shipping requirements, order changes, and billing accuracy.
Review billing statements and coordinate with carriers to resolve discrepancies or required adjustments.
Experience processing domestic and international orders, preferred.
Strong organizational skills, ability to multi-task, and attention to detail.
Ability to navigate complex international shipping regulations in 70+ countries.
Excellent communication (written, verbal, presentation, interpersonal) skills in English.
Strong customer service and vendor relationship building skills.
Ability to solve practical problems independently.
Ability to prioritize, handle multiple demands, and maintain attention to detail in a deadline oriented environment.